As a direct result of the Coronavirus pandemic, all Service Points are now closed. The office at Frankfort Gate remains open to personal callers, but we ask that you observe the Social Distancing measures – only one person in the office at any time. The Devonport office is closed to personal callers, but you can make contact by email or phone. For a full round-up of the measures we are taking during this difficult time, see out COVID-19 page.
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As an added precaution to ensure the service we offer our customers can continue, the office at Devonport will be closed to personal callers from Thursday, 19 March 2020 until further notice. We are doing this to help protect our key back-office staff who are responsible for the smooth running of the credit union. You can still contact us by phone or email using these contact details or by visiting our Frankfort Gate office which is open to personal callers and where you can also withdraw cash. We apologise for any inconvenience, but we’re sure you will understand how important this small team is in providing the service you depend on.
Like all organisations, our services are being impacted by the Coronavirus pandemic. We will of course do our very best to ensure we provide as good a service to our members as possible, and so we have added a Coronavirus Update Page to our website which we will update whenever there is a change to the way we operate. We will also notify you of any changes in this blog, so keep an eye open. Our focus at this difficult time is on the health and well-being of both our members and our staff.