Loan Payment Changes
As a result of the much-increased workload at Christmas and to help protect our staff and […]
Category: Updates
For Updates and Press Releases affecting how we operate
Christmas Arrangements
If you have a Christmas Club Savings Account, you can withdraw all or part of your savings from November 1 onwards.
All-New CPCU Newsletter for January 2021
City of Plymouth Credit Union is starting the New Year with the first of an all-new series of monthly Newsletters. Click to see full article.
City of Plymouth Credit Union Join With Nivo Solutions To Offer Online Services
The City of Plymouth Credit Union have joined with Nivo Solutions to enable you to […]
Service Point and Office Closures
As a direct result of the Coronavirus pandemic, all Service Points are now closed. The office at Frankfort Gate remains open to personal callers, but we ask that you observe the Social Distancing measures – only one person in the office at any time. The Devonport office is closed to personal callers, but you can make contact by email or phone. For a full round-up of the measures we are taking during this difficult time, see out COVID-19 page.
Social Distancing at Frankfort Gate
Following government advice on social distancing, we are further restricting the number of people in the Frankfort Gate Service Point to ONE ONLY AT A TIME. Please bear with us at this difficult time. I’m sure you can appreciate that this is for the benefit of both members and staff. Keep updated with how we are dealing with Coronavirus here.
Devonport Office Closed to Personal Callers
As an added precaution to ensure the service we offer our customers can continue, the office at Devonport will be closed to personal callers from Thursday, 19 March 2020 until further notice. We are doing this to help protect our key back-office staff who are responsible for the smooth running of the credit union. You can still contact us by phone or email using these contact details or by visiting our Frankfort Gate office which is open to personal callers and where you can also withdraw cash. We apologise for any inconvenience, but we’re sure you will understand how important this small team is in providing the service you depend on.
Coronavirus
Like all organisations, our services are being impacted by the Coronavirus pandemic. We will of course do our very best to ensure we provide as good a service to our members as possible, and so we have added a Coronavirus Update Page to our website which we will update whenever there is a change to the way we operate. We will also notify you of any changes in this blog, so keep an eye open. Our focus at this difficult time is on the health and well-being of both our members and our staff.
School Holiday Closure at Ernesettle
The Service Point at Ernesettle Community School will be closed on Monday February 17, 2020 […]
A Guide to Universal Credit
Having battled their way through the Universal Credit application process, one of our members has put together a useful set of notes on what Universal Credit is, how to apply for it, and the pitfalls. It also contains a lot of very useful links to the various web sites and resources which the average Universal Credit claimant will find useful.